Support

Ongoing Support and Communication

LMT is committed to excellent customer support. Considerable effort is put into ensuring a robust trouble free experience for all of our users. However, should you need to contact our support team, you will have access to dedicated customer support staff, offering a prompt response and in-depth advice.

Additionally, we chose our hosting service provider because they guarantee 100 percent server uptime and zero downtime.

How do we support you?

1

By Phone

Dedicated support lines connecting you to dedicated support personnel in our Nottingham offices. Support lines are open Monday - Friday 08:30 - 18:00 with out of hours options available if required.

2

Support Ticket System

For non urgent support issues you could use the convenience of our online support ticketing service.

3

Online

We provide a wealth of online help and support information, including FAQ's and how to videos.

4

On Site

We offer on site support engineers to deal with hardware issues